AloGlobe, owned by Telco Mobile LTD, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you use our services. By using any AloGlobe website, application, product, software, or service (collectively, the "Service"), you agree to the terms of this policy.
At AloGlobe, we understand the importance of your personal information. This Privacy Policy explains our practices regarding data collection, usage, disclosure, retention, and protection. Please read it carefully to understand how we handle your information.
This policy applies to all users of AloGlobe's services globally, including users of our mobile applications, websites, and other interactions (online and offline) with AloGlobe, as well as employees and job applicants.
We collect information about you in various ways, depending on how you interact with us and our Services. This can include:
We use the information we collect for several purposes, including:
We may share your personal information in the following situations:
Depending on your location and applicable law, you may have the following rights:
To exercise any of these rights, or to appeal a decision, please contact us using the information below. We will verify your identity as required by law.
You can opt-out of marketing-related emails by using the unsubscribe function within your Profile Settings. Log into your account, navigate to Profile settings, and adjust the "I'd like to receive promotional emails" option.
You can delete your account using the "Delete Account" function in your Profile Settings. To do this, log into your account, navigate to Profile settings, click "Delete Account," and confirm. We will process your request promptly, typically within one month. Please note that we may be legally required to retain certain personal data even after a deletion request (e.g., for KYC or payment transaction details).
AloGlobe operates globally, meaning your information may be processed in countries with different privacy laws than your own. We strive to treat personal information with the same privacy principles regardless of location. By submitting your personal information, you consent to the transfer, storage, and processing of your information in countries other than your residence, including but not limited to the United States.
We employ generally accepted industry standards to protect your personal information. However, no method of transmission or storage is completely secure. While we maintain physical, electronic, and procedural safeguards, we cannot guarantee absolute security. You are responsible for keeping your password and credentials secure. If you suspect your account's security has been compromised, please contact us immediately at support@aloglobe.com.
We may update this Privacy Policy periodically. We will notify you of material changes by posting a notice on our website or sending you an email. We encourage you to review this policy regularly. The "effective" and "last updated" dates will indicate the latest version.
Our Services are not intended for children under 13. We do not knowingly collect personal information from unemancipated minors under age 16 without parental consent. Children under 13 should not provide personal information to us.
For any questions, comments, appeals, or complaints concerning our privacy practices, or if you need this Privacy Policy in an alternative format due to a disability, please contact us: support@aloglobe.com.
If you are in the European Union or United Kingdom and are not satisfied with our response, you may have the right to lodge a complaint with your local supervisory authority.
If you are a California resident, the following disclosures apply in addition to the rest of this Privacy Policy:
For information on categories of personal information (if any) we share with third parties or affiliates for direct marketing, please submit a written request using the contact information above.
The table below describes the categories of personal information we collect, disclose for business purposes, and "share" (as defined by California law). We do not "sell" your personal information for money. For details on how we use personal information, please refer to Section 3.
| Category of Personal Information | Disclosures for a Business Purpose | Sharing for Cross-Context Behavioral Advertising |
|---|---|---|
| Identifiers – e.g., real name, alias, postal address, unique personal identifier, online identifier, email address, account name, or other similar identifiers. | Affiliates or subsidiaries, Business partners, Data analytics providers, Internet service providers, Joint marketing partners, Operating systems and platforms, Other Service Providers, Payment processors and financial institutions, Professional services organizations (e.g., auditors, law firms), Social networks | Advertising networks |
| Government Issued Identification – e.g., social security number, driver’s license number, state-issued identification number, passport number. | Network operators (where eKYC is required), Professional services organizations (e.g., auditors, law firms) | - |
| Financial Information – e.g., bank account number, credit card number, debit card number, and other financial information. | Operating systems and platforms, Payment processors and financial institutions, Professional services organizations (e.g., auditors, law firms) | - |
| Characteristics of protected classifications – e.g., age, sex, race, ethnicity, physical or mental handicap. | Network operators (where eKYC is required), Professional services organizations (e.g., auditors, law firms) | - |
| Commercial information – e.g., information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | Affiliates or subsidiaries, Business partners, Data analytics providers, Internet service providers, Joint marketing partners, Operating systems and platforms, Other Service Providers, Payment processors and financial institutions, Professional services organizations (e.g., auditors, law firms), Social networks | - |
| Internet or other electronic network activity information – e.g., Browse history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement. | Data analytics providers | Advertising networks |
| Professional or employment-related information. | Affiliates or subsidiaries, Business partners, Operating systems and platforms, Other Service Providers, Professional services organizations (e.g., auditors, law firms) | - |
| Non-public education information (as defined in the Family Educational Rights and Privacy Act). | Affiliates or subsidiaries, Business partners, Operating systems and platforms, Other Service Providers, Professional services organizations (e.g., auditors, law firms) | - |
| Additional categories of personal information described in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) – e.g., signature, physical characteristics or description, insurance policy number. | Network operators (where eKYC is required), Professional services organizations (e.g., auditors, law firms) | - |
We collect the following categories of sensitive personal information (as defined under California law): biometric information, geolocation, social security number or other government-issued ID information, account log-in, and payment information. This information is collected to process transactions, comply with laws, manage our business, or provide you with services. We do not use such information for purposes not identified within the California Privacy Rights Act Section 1798.121.